1.What are the different kinds of subscription plans that I can choose from?
On your mobile, we have following plan for you:
Subscription Plans (recurring) :
Subscription plan of FILS 10 (i.e. Unlimited downloads @ FILS 10/- *| Weekly) and FILS 30 (i.e. Unlimited downloads @ FILS 30/- *| Monthly)
To ensure that you continue to enjoy uninterrupted entertainment on .com, the subscriptions will auto-renew after their scheduled duration. If you do not wish to renew the subscription, visit My Downloads section.
Note that data charges for downloads will be applicable as per your mobile service provider and mobile service price plan opted by you.
2. What are the Benefits of subscribing to a recurring plan?
By subscribing to recurring plans you get uninterrupted entertainment from .com.The subscriptions auto-renew after their scheduled duration & if you wish to stop renewal, visit My Downloads section.
3. Can I subscribe to multiple recurring subscription plans at one time?
You can subscribe to only one recurring subscription plan at any given time. If you wish to change from one recurring plan to another, you need to unsubscribe from the existing recurring plan and select the new plan.
4. In case there is no balance in my prepaid card, how will the recurring plan renewal take place?
If there insufficient balance to activate your recurring subscription plan, will attempt to renew your plan thrice or else your plan will expire. To re-activate your subscription plan, you can visit https://m.hungama.com/pak_tel_hcom.
5. Where can I view details about my recurring subscription plan?
You can view details about your recurring subscription plan through the My Downloads on the homepage – https://m.hungama.com/pak_tel_hcom.
6. How do I stop the recurring subscription?
You can stop your subscription at any stage by clicking on ‘Unsubscribe’ from the ‘My Downloads’ section on https://m.hungama.com/pak_tel_hcom. Before renewal of your packs, a SMS intimation of the renewal will be sent to you.
7. My recurring plan has expired. How do I renew my subscription?
You can renew your subscription plan in a few easy steps. All you need to do is visit https://m.hungama.com/pak_tel_hcom through your mobile phone and choose your preferred plan from the available options.
8. I have subscribed to an unlimited recurring plan. Now I want to change my plan. What do I do?
If you wish to change from one recurring plan to another, you need to unsubscribe from the existing recurring plan and then select an alternate plan to continue your access to Unlimited content.
